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the statistics provided, with the assistance of integrated artificial intelligence modules, can be consulted in real time.

Visitor reception management

The terminal welcomes visitors, allows them to choose their contact person who is instantly notified of their arrival.

Queue management

Multi-support system: registration via QR code (visitor's smartphone) or on a terminal.

Interactive media

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Remote control

Fleet management and management by groups of terminals or kiosks.

Management software for unloading dock optimisation

How do you effectively manage the arrival and departure of trucks in a warehouse? This question may seem simple to answer, but it raises a whole list of problems in terms of smoothing the movement of vehicles. The headache will be all the more important when it comes to a warehouse that receives several vehicles daily. In any case, the main objective for thelogistics operator will be to find the best organisation to avoid congestion. In any case, this implies the use of a number of tools such as touch-screen terminals.

Management of loading/unloading docks: what are the issues?

To the casual observer, managing a warehouse and its goods unloading docks seems simplistic, but this is not the case at all. In fact, it is a complex set of operations involving skilled human resources and technology such as touch-screen terminals. In terms of dock management, the main difficulty is the impossibility of knowing in advance who will be the drivers and transport companies that will access the warehouse. This requiresinstallation of an appointment scheduling system efficient. Then there is the management of delays in the arrival of trucks. Without a good communication system between the truckers and the warehouse, this can have an impact on the organisation of unloading operations.

In supply chain management, the main challenge is to avoid congestion on the docks, to reduce waiting times and thus reduce transport costs. In order to help carriers meet delivery deadlines, strict adherence to loading and unloading times is necessary. In general, for the successful management of incoming and outgoing truck flows, several parameters must be respected. First of all, the operator must have good visibility of the availability of the docks at any given time. It is also essential that the operator is aware of the occupancy situation of the unloading spaces at a given moment and to define when they will be available for another operation.

Several ways to optimise the operation of the unloading docks

For a good loading bay managementIn order to achieve this, it is first of all essential to set up an efficient appointment scheduling system for the transporters. For this, it is advisable to forget the good old notebook and use a software solution instead. In any case, such a system will make it possible to create an accurate forecast of loading and unloading operations. It will also facilitate efficient communication between the carriers and the warehouse. In addition, the appointment scheduling system will help to secure the goods and ensure that the security protocols are working properly. In addition to the appointment booking tool, which will now be entirely digital, the operator must also create a dock allocation management system. Finally, a good organisation of the unloading area is essential in order to avoid wasting time in processing each truck.

Digital technology, the essential tool for optimising unloading bays

Currently, there are many digital tools for companies There are currently many software packages for optimising unloading docks. At Xifab, the dedicated management software for this type of activity is called Q-Lib. It is an application that can be used on smartphones, tablets and touch-screen terminals. Q-Lib optimises queue management with an add-on module. It is effective for optimising routes during peak full stops. It is a software solution that is quick to install. Moreover, its interface is exceptionally easy to use, but also very complete. Indeed, the operator can be informed in real time of the different statistics related to the rotation of the trucks. Q-Lib also helps him to manage the authorisations on each of the platforms, to improve the waiting times and to manage the access priorities more easily. You can find out more on the Xifab website for the price of touchscreen kiosks.

There are three small steps to using Q-Lib. The first step is for the trucker himself. First of all, he makes an appointment via his smartphone or on a touch-screen terminal present on site by providing certain information (telephone number, registration number, etc.) He then takes an appointment ticket on the bank-like kiosk. This ticket indicates the estimated waiting time and warns the driver that he will be called shortly. The second step is to contact the operator. To call a trucker, he will click on a terminal that automatically assigns the vehicle to a dedicated dock. Once the truck has been unloaded, the operator will only have to click on the touch terminal that the operation has been completed before repeating the operation.

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